Use the form below to reach the Gambling Slots Guide editorial team. We read every message ourselves and reply by email, usually within 2 working days. We have no phone line or postal address, so this form is the one route in for readers, casinos and anyone else.
What can you contact us about?
Most messages fall into a few groups. Telling us which one yours belongs to, and adding a link where you can, helps us answer faster and more accurately.
A bonus term or figure has changed
Casinos update their offers often. If a free spins deal, wagering requirement, minimum deposit or payout time on our site no longer matches the casino’s own page, send us the page link. We re-read the source, update our figures and change the checked date on the casino card.
A mistake in a slot explainer
If a worked example, RTP explanation or game detail looks wrong, tell us which page and which line. Game details on this site should come from the provider or the game’s info screen, so a screenshot or link to either is the most useful thing you can send.
A problem with a casino
We are not a casino and cannot access your account, reverse a transaction or release a withdrawal. Contact the casino’s support team first and keep a record of what they say. You are still welcome to tell us about the experience: repeated reports of the same problem feed into how we score payouts and support.
Your personal data
To ask what data we hold about you, or to have it corrected or deleted, send a request through this form and say which of those you want. Our privacy policy explains what we collect and why.
Press and partnerships
Casinos and affiliate programs can use the form too. Please note that we do not sell ranking positions, sponsored reviews or guaranteed coverage. How a casino scores is set by the method on our how we rate slots page, and our affiliate disclosure explains how commissions work.
How fast will we reply?
We aim to reply within 2 working days, Monday to Friday, excluding US public holidays. Corrections to casino figures are often live sooner. If a message needs us to re-check several casinos, we will confirm we have it and follow up when the work is done.
What should you not send us?
Please do not include passwords, card numbers, crypto wallet keys, ID documents or casino account details. We never need them, and we will delete any message that contains them. We will never ask you for a deposit or for login details.
What if you need help with gambling?
If you are worried about your own gambling or someone else’s, you do not need to wait for us. Call 1-800-GAMBLER, run by the Council on Compulsive Gambling of New Jersey, or call or text 1-800-MY-RESET, the NCPG National Problem Gambling Helpline. Both are free and confidential. Our responsible gambling page has more options, including state self-exclusion.